Contact us
Last updated 29 August 2026
One address reaches a person, not a queue. If you have ordered, quote your order reference and you will get a faster answer.
Get in touch
| dipesh@clinch.cards — orders, returns, team enquiries, anything else | |
| WhatsApp and phone | WhatsApp +91 83560 05671 · call the same number Order, ask, complain, reorder — same number, same person. |
| Address | Clinch Technologies Mumbai, Maharashtra, India |
| Hours | Monday to Saturday, 10:00–19:00 IST. Messages outside those hours are answered the next working day. |
Specific things
- An order that has not arrived. Email with your order reference; see shipping and delivery for the timelines we work to.
- A damaged or faulty card. Photograph it and email within 7 days of delivery — the process is on the returns page.
- Ten cards or more. Email with the quantity and we will come back with bulk pricing.
- Your personal data. Deletion and access requests go to the same address; the privacy policy sets out what we hold and for how long.
Response times
We aim to answer every email within one working day. If you have not heard back in two, assume something went wrong and send it again — that is not a brush-off, it is an admission that mail occasionally goes missing.